AGB

Privacy Policy

Effective Date: 09/10/2025

Thank you for visiting Helldivers Merch ("we", "us", or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.helldiversmerch.com (the "Site") or make a purchase from us.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

A. Personal Information You Provide to Us

When you make a purchase, contact us, subscribe to our newsletter, or interact with us in any way, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party processors)

  • Account login details (if you register an account)

  • Any other information you voluntarily submit

B. Information Collected Automatically

When you visit our Site, we may automatically collect information about your device and browsing activity through cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referring/exit pages

  • Clickstream data

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze traffic, and understand how users interact with our Site. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To provide customer service and support

  • To communicate with you about your orders, inquiries, and account

  • To send promotional emails and newsletters (if you've opted in)

  • To personalize your shopping experience

  • To detect and prevent fraud, security breaches, or illegal activities

  • To comply with legal obligations

  • To analyze site usage and improve our products, services, and website performance

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:

A. Service Providers

We may share your data with third-party vendors that help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS, DHL)

  • Email marketing platforms (e.g., Mailchimp)

  • Website analytics tools (e.g., Google Analytics)

These providers are only authorized to use your information as necessary to perform services on our behalf.

B. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights under applicable privacy laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

If you are in the EU/EEA, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Request data portability

  • Withdraw consent at any time

If you are a California resident, you may:

  • Request disclosure of the personal information we collect and share

  • Request deletion of your personal information

  • Opt-out of the sale of personal information (note: we do not sell personal data)

To exercise any of these rights, please contact us at [your email address].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.

7. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information.

8. Email Marketing and Communications

If you opt-in to receive our newsletter or promotional emails, we may use your email to send you updates, product announcements, special offers, and more. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

9. Retention of Data

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, including for legal, accounting, or reporting obligations. When your data is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. and other countries. By using our services, you consent to such transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" above and possibly by email or a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

📧 Email: helldivers-merch@gmail.com
🌐 Website: https://www.helldivers-merch.com